Your order is processed upon receipt, subject to confirmation of payment (see the “payment” paragraph); it is sent to you by colissimo and is generally delivered to you within 48 hours after dispatch for delivery in mainland France, and 2 to 15 days for international deliveries. Shipments are made from Monday to Thursday inclusive during normal periods, Monday to Friday inclusive during the end of the year period.


The delivery of your order is ensured by Colissimo.
As of the collection by La Poste, you are delivered to your home within 48 hours.


With Colissimo, your order is delivered to you from Monday to Saturday between 9 a.m. and 12 p.m., in person and against signature.
At home, in a Cityssimo space, at your Merchant, at the Post Office.

In case of absence or impossibility of delivery of your parcel (no guard...), your parcel postman leaves a delivery notice mentioning the date and the address of the post office where you can collect your package on presentation of an identity document.
From the date mentioned on the transit advice note, you have 15 days to collect your package.
After this period, it will be automatically returned to its sender.


At any time, thanks to the parcel number communicated to you by the online store. (e.g.: 8V00300548899), you can track your parcel by connecting to the site: /colissimo to find out where it is.

Colissimo website: So_Colissimo.jsp 

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